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General Information: (434) 654-7000 OR 1-800-633-6353
Thank you for choosing Martha Jefferson for your healthcare needs. It's important to us that we not only provide you with the highest quality care, but that you experience the personalized attention that makes you feel welcome.
Martha Jefferson Hospital participates in the following insurance plans:
Please provide complete insurance information at the time of scheduling or registration. This information should include a copy of your insurance card(s), driver's license or picture identification. We also ask that you inform Martha Jefferson Hospital registration staff of any changes or updates to your personal information if you have previously had services at Martha Jefferson Hospital.
Please comply with all requirements and respond timely to your insurance company regarding referrals, authorization of services and completing coordination of benefits forms. For questions regarding your insurance coverage, please refer to your policy plan booklet or call your insurance company directly.
Martha Jefferson Hospital will collect per visit co-payments at time of service in compliance with a patient's insurance benefit terms and will file insurance claim forms for most insurance plans when assignment of benefit has been provided by the patient at the time of registration. The patient or responsible party may be asked to assist in working with Martha Jefferson Hospital and their insurance company if the insurance company fails to pay a claim that meets all payer/billing requirements within 40 days of claim receipt in accordance with Virginia law.
Please contact our Patient Financial Services department for more information regarding the hospital's participation in an insurance plan. Customer Services Representatives are available to assist you M-F, 8:30 a.m. - 5:00p.m., at (434) 654-8177 or 1-800-435-3144.
Physicians affiliated with Martha Jefferson Hospital are private practitioners. As such, their participation with insurance plans may vary and do not necessarily mirror the hospital's participation. Please contact your physician's office directly regarding any physician billing questions and for information on specific plans in which your
physician participates.
